N NovAI

Service Status

Live status of the NovAI gateway and the upstream model providers we forward to. We report honestly — no marketing percentages, no fabricated uptime.

Historical data disclosure — Public metric collection for this page began on 2026-05-06. Until we have accumulated at least 30 days of continuous self-measurement we will not display uptime percentages or latency charts. Current status is self-reported based on the most recent synthetic request from our monitoring worker.

Gateway reachable

HTTP 200 verified by your browser at page load

Last check: —

Component status Self-reported

Component	Status	Notes
Gateway (Hong Kong) aiapi-pro.com	Reachable	Verified client-side this page load.
OpenAI-compatible API /v1/chat/completions	Self-reported healthy	Real-time synthetic probe will be enabled in a follow-up release.
DeepSeek upstream api.deepseek.com	Self-reported healthy	Provider-side outages are forwarded as 5xx with upstream reason in response headers.
Alibaba Cloud (Qwen) DashScope-compatible	Self-reported healthy	Dual-channel failover across upstream regions.
Zhipu AI (GLM) open.bigmodel.cn	Self-reported healthy	—
ByteDance (Doubao) Volcano Engine (volces.com)	Self-reported healthy	—
Moonshot AI (Kimi) api.moonshot.cn	Self-reported healthy	—
Payment: PayPal Order creation & capture	Self-reported healthy	Occasional PayPal side delays may affect capture. Credits post within 5 minutes once captured.
Payment: USDT TRC-20 On-chain monitor polling every 30s	Self-reported healthy	Credits post after 1 network confirmation (typical 1–3 min).

Incident history

No incidents reported since this public status page went live on 2026-05-06.

Going forward, any degraded service lasting more than 5 minutes will be posted here with timestamp, scope and resolution, regardless of customer impact.

Transparency commitments

We will never back-fill this incident log. Anything missing from history means we did not observe a qualifying event, not that it was hidden.
We will not display an "X% uptime" badge until we have at least 30 days of continuous self-measurement to back it up.
Provider-side outages (DeepSeek, Qwen, Doubao, GLM, Moonshot) are reported as 5xx with the upstream reason in the response headers. We do not mask upstream failures as our own.
Email novaiapi.haohao@gmail.com if you observe an issue that is not listed here. Response within 12 hours, Mon–Fri (HKT).