# NovAI for teams — markdown mirror

Source page: https://aiapi-pro.com/enterprise.html

Everything on the self-serve platform, plus the billing and support arrangements production teams need.

## Available for teams

- **Invoice & bank transfer** — USD wire against an invoice instead of card or USDT.
- **Committed-spend terms** — per-token rate stays at provider list price (zero platform markup); a committed-spend agreement can be layered on top for sustained volume.
- **Custom routing** — pin upstream providers, set fallback order between equivalent models, route by region or latency.
- **Priority support** — named contact for production issues; response-time commitments available in the agreement.
- **Security & billing review** — data-handling summary, billing provenance feed, request-log export, routing walkthrough.
- **Migration help** — model-id mapping, parity checks on your prompts, staged cutover.

## Verifiable facts

- Uptime: rolling 30-day figure with every probe at `https://aiapi-pro.com/status.json` (99.87% over 2,332 probes, 0 incidents in 30 days at time of writing).
- Platform fee: 0%, multiplier 1.0 — `https://aiapi-pro.com/transparency.json`
- Billing provenance: `https://aiapi-pro.com/provenance.json`
- Rate limits: 60 req/min on paid accounts; higher concurrency on request.
- Models: 111 live models — `https://aiapi-pro.com/v1/models`

## Contact

Email support@aiapi-pro.com with company name, expected monthly volume, and required models. Replies within one business day.

## FAQ

**Can we pay by invoice or wire transfer?**
Yes. Teams can be billed by invoice with bank transfer (USD wire) instead of card or USDT. Contact us with your company name and expected monthly spend and we will set it up.

**Do you offer volume discounts?**
Pricing passes through the upstream provider rate with zero platform markup. For sustained volume we can discuss committed-spend terms on top of that pass-through price; the per-token rate itself is already the provider list price.

**Is there an SLA?**
We publish measured uptime rather than an aspirational number: the rolling 30-day figure with every probe is at status.json, and the incident history is public. Enterprise agreements can add response-time commitments for support tickets.

**Can we get a security or billing review?**
Yes. We can provide our data-handling summary, the billing provenance feed, and a walkthrough of how requests route to upstream providers. Request logs can be exported from the dashboard on request.